As the costs of cancellation usually is the same as the price for the whole journey or arrangement you do not have to worry about a financial loss in case you become seriously ill or that something else happens that prevents your trip.
The cancellation protection covers airline tickets, hotel nights, travel packages, concerts, football games, camping fees, vacation homes, theatre and much more. Compensation is paid for those expenses not reimbursed according to the cancellation rules. For the full validity and scope, we refer to our terms and conditions.
PROTECTION GOLD:
No limitation, regardless of reason we will replace you your cost up to a total of US$1000.
PROTECTION STANDARD:
If you must cancel your trip due to acute illness, accident or any close relative (such as in-laws, swear children, sister, brother, step-parents, step-siblings and grandparents and grandchildren) to you becomes seriously ill or suffer accidents.
ZERO DEDUCTION:
Excess coverage - if you already have an insurance but want to avoid the cost of the deductible we pay the difference of what your insurance gives you and what your trip cost.
Compensation is not paid if the organizer cancels the trip or event, and compensation is paid from other sources. For a complete set of exceptions and limitations we refer to our terms and conditions.
PROTECTION GOLD:
No exceptions, however you are only entitled to three (3) claims per calendar year, this is a measurement to avoid misuse of this protection.
PROTECTION STANDARD:
Cancellation protection does not cover,
- In cases where the cancellation is carried out due to changes in travel plans.
- When the cause or the disease was known when the cancellation protection was signed
- Upon bankruptcy, war or natural disaster.
- If the reason for cancellation is due required documents are missing or are not complete, such as passports, visas, and vaccination certificates or similar.
- Incomplete documentation / claim form.
ZERO DEDUCTION:
Expenses which cant derive from excess costs.
PROTECTION GOLD:
Cancellation or curtailment charges up to a total amount of US$1000
PROTECTION STANDARD:
Cancellation or curtailment charges up to a total amount of US$1000
ZERO DEDUCTION:
Cancellation or curtailment charges up to a total amount of US$300
PROTECTION GOLD:
No documentation other than the claim form and cancellation confirmation from airline / travel agent / trip organizer.
PROTECTION STANDARD:
In addition to cancellation confirmation from airline / travel agent / trip organizer also a valid medical certificate must be sent with the claim form, this must be received no later than 7 working days of cancellation.
ZERO DEDUCTION:
Claim form and proof from insurance company or refunding party.
Contact the airline and / or travel agent / tour operator / trip organizer for cancellation. Fill out the claim form available on our website and send it along with the required documentation no later than 7 working days of cancellation.
Travelwaiver Standard and Gold protection packages have a maximum refund amount of $1000. If your purchase was higher, you will only get $1000 refunded less a $100 deductable.